Frequently Asked Questions

🔥 Products & Compatibility

Are Skyflame appliances compatible with SNGPL and SSGC gas?

Yes. All Skyflame cooking ranges, table tops, and built-in ovens are compatible with both SNGPL (Sui Northern) and SSGC (Sui Southern) natural gas networks, as well as LPG cylinders.

Can I use a Skyflame cooking range with a gas cylinder (LPG)?

Yes, Skyflame appliances support LPG. You may need a regulator suitable for LPG. Contact us on WhatsApp and we’ll guide you on the right setup for your home.

Do Skyflame geysers work with low water pressure?

Skyflame geysers are designed for Pakistani conditions and work with standard water pressure. For very low pressure areas, contact us before purchasing so we can advise the right model.

What capacity geysers do you offer?

We offer Skyflame geysers in 15, 20, and 30 Gallon capacities. WhatsApp us and we’ll help you choose the right size for your household.

🚚 Delivery & Shipping

Do you deliver across Pakistan?

Yes, we deliver nationwide. Delivery is typically 2–4 business days for Karachi, Lahore, and Islamabad, and 4–7 business days for other cities. WhatsApp us to confirm availability in your area.

How much does delivery cost?

Delivery charges are calculated at checkout based on your location and product size. Heavy items like cooking ranges may have higher shipping costs.

Can I track my order?

Yes. Once dispatched, you will receive a tracking number via WhatsApp or email.

💳 Payment & COD

Do you offer Cash on Delivery (COD)?

Yes! Cash on Delivery is available across Pakistan. You pay when the product arrives at your door.

Can I pay via EasyPaisa or JazzCash?

Yes. Transfer the order amount to our account (0300-9284846) and send a screenshot to our WhatsApp. Your order will be confirmed once payment is verified.

🔧 Installation & Warranty

Do you provide installation services?

We do not provide installation directly, but we can recommend trusted local gas fitters in Karachi. Contact us on WhatsApp for a referral.

What warranty do Skyflame products come with?

All Skyflame products come with a 12-month manufacturer’s warranty covering defects in materials and workmanship under normal use.

How do I claim warranty?

Contact us via WhatsApp at 0300-9284846 with your order details and a description of the issue. We will guide you through the process.

↩️ Returns

What is your return policy?

We accept returns within 7 days of delivery for unused, uninstalled products in original packaging. Contact us via WhatsApp before returning. See our full Return & Warranty Policy.

What if my product arrives damaged?

Take photos immediately and contact us on WhatsApp within 24 hours of delivery. We will arrange a replacement or refund as quickly as possible.

📞 Contact Us

How can I reach Lala Electronics?

WhatsApp or call us at +92 300 928 4846 or email lalaelectronicsofc@gmail.com. Available 9 AM – 9 PM, 7 days a week.